Measuring Your Volunteer Program

Who Attended

Arthur Johnson, Boys & Girls Clubs of the Twin Cities
Susan Schuster, Blue Cross and Blue Shield of Minnesota
Jenny Moe, Target
Mary Bachman, Catholic Charities of St. Paul & Mpls
Shannon Toren, Ecolab
Deb Donovan, Second Harvest Heartland
Allison Olson, General Mills
Stephanie Johnson, Minnesota Twins
Karen Palmer, Dorsey & Whitney LLP
Christine Page, Faegre Baker Daniels

Demonstrating impact and communicating the business value of your organization’s volunteer program can be difficult (if not impossible) without the proper plan and tools for measurement.

Join us Thursday, Nov. 12, from 11:30-1:00pm as experts from Boston College and True Impact discuss approaches to measurement and the tools that are available to help you get the information you need to share with your stakeholders and shape your strategies. This session will provide practical techniques for measuring your program to help you prove and improve your program’s return on investment (ROI).

This session is being offered at no cost and features the options of attending in person or participating remotely via Skype (online or by phone).


(If you have questions for our presenters, please submit them in advance to

Stewart Rassier, Director of Executive Education, Boston College Center for Corporate Citizenship

Stewart has more than 11 years of sustainability education, communications, and advisory experience working with leading companies across the globe. Stewart has designed and implemented workshops, sustainability strategies, policies, programs, and performance management systems that connect sustainability to the business, reduce cost, engage stakeholders, and produce impact. Prior to the Center, Stewart was the regional head of North America at AccountAbility, a sustainability advisory, research, and standards organization, and was a director at Saatchi Sustainability, a sustainability strategy consultancy within the global communications firm. Stewart is a graduate of the University of St. Andrews, Scotland, where he received both his bachelor’s and master’s degree in international relations and social anthropology.

Farron Levey, President and Founder, True Impact

Farron specializes in triple-bottom-line assessments, having helped a broad range of companies and their nonprofit partners evaluate the impacts of their social and environmental investments. Previously, he was a partner and director of cost-benefit-analysis services at Smith O’Brien, a social auditing firm; co-founder and president of a web-based yield-management service for the restaurant industry; and an analyst with Industrial Economics, Inc., an environmental and economic consulting firm.

Farron has also managed urban economic development projects for the Commonwealth of Massachusetts, Social Venture Network, and CitySkills (where he was executive director); served as an advisor to City Year, New Profit, and CitySoft; and is a member of the Reimagining Service Council. He earned an MPP in Business and Government Policy from Harvard University and a BS with university honors from Carnegie Mellon University.

Note: To access any members-only materials for this event, you must be logged in and a current member of CVC-TC.

Event Details

11:30am on Thursday, November 12, 2015
1:00pm on Thursday, November 12, 2015
333 S 7th St #1700
55402 Minneapolis , MN

In-Person Attendance:
Check-in/Registration: Please check in at the 17th floor reception desk.
Parking: There is an underground ramp in the 333 Building that is accessible from 8th St. (between 3rd and 4th Avenues). There is also less expensive (metered) parking on 7th Street and 4th Avenue.

Online/Remote Participation:
Meeting participants joining remotely will receive email confirmation approximately two days prior to the event with instructions for accessing the Skype meeting. Participation via Skype will provide access to the audio and video that will be presented. (If you join by phone, you will not be able to see the presenters.)

Free for members and nonmembers
Register by
11:59pm on Monday, November 9, 2015
Registration for this event has closed.

Your attendance option selection (in person or remotely) will inform our lunch order count for in-person attendees, so please choose carefully. You will have the opportunity to change your attendance option selection by contacting the CVC-TC office at any time before 5:00pm on Monday, November 9.

Cancellation/ Refund/ No-Show Policy

Please notify the CVC-TC office by 5:00pm on Monday, November 9 if you need to cancel your registration or change your attendance option selection.